Impact of response bias in three surveys on primary care providers’ experiences with electronic health records

Physicians in primary care spend more time documenting care than other physicians and also coordinate care for their patients with other specialists, so it is vital to have high quality data sources about how they use EHRs. In particular, it is important to find policies that maximize the benefits of EHRs while minimizing their potential to add to physicians’ burdens. Thus, in this study, we compared primary care physicians’ (PCPs’) responses to three surveys, each intended to gather information on physicians’ use of EHRs but fielded with substantially different strategies: (1) the 2021 NEHRS; (2) the 2022 Continuous Certification Questionnaire (CCQ) from the American Board of Family Medicine (ABFM); and (3) the inaugural version of University of California, San Francisco (UCSF) Physician Health IT Survey, which was also fielded in 2022.