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Tools & Additional Resources


Why Does Professionalism Matter? : Trust, Transparency and Accountability

Perspectives on definition, expectations and challenges by National Business Group on Health and different physician leaders.

2010 | By: American Board of Internal Medicine

Burnout: Healing Doctors So They Can Keep Healing Us

Burnout is afflicting more than half the physicians in the United States, according to the National Academy of Medicine, which defines it as “a syndrome characterized by a high degree of emotional exhaustion, depersonalization and a low sense of personal accomplishment at work.” Doctors are leaving the field in droves, intensifying acute workforce shortages that put patients at risk. Those who stay behind are struggling to perform their jobs optimally, and are in danger of making medical errors. Recognizing the crisis, health experts and advocates are exploring evidence-based opportunities to build back physician well-being in order to protect patient health and strengthen health systems.

2018 | Aspen Ideas Festival

It’s Not Burnout, It’s Moral Injury

So many of us in healthcare feel overwhelmed, demoralized, exhausted, cynical, afraid, and alone. It has to be our fault, right? We’re not resilient enough, we don’t work hard enough, we’re not efficient enough, we’re not good enough people to be taking care of others. Hell, we can’t even seem to take care of ourselves, let alone everyone else. We’re “burned out,” they tell us. What if we’re all wrong? What if it’s not us, it’s them? A broken system destroying idealistic, good people en mass. A crisis.

2019 | By: ZDoggMD

How We Heal Medicine

Our medical systems are broken. Doctors are capable of extraordinary (and expensive) treatments, but they are losing their core focus: actually treating people. Doctor and writer Atul Gawande suggests we take a step back and look at new ways to do medicine — with fewer cowboys and more pit crews.

2012 | By: Gawande, A.

Doctors make mistakes. Can we talk about that?

Every doctor makes mistakes. But, says physician Brian Goldman, medicine’s culture of denial (and shame) keeps doctors from ever talking about those mistakes, or using them to learn and improve. Telling stories from his own long practice, he calls on doctors to start talking about being wrong.

2010 | By: Goldman, B.

A doctor’s touch

Modern medicine is in danger of losing a powerful, old-fashioned tool: human touch. Physician and writer Abraham Verghese describes our strange new world where patients are merely data points, and calls for a return to the traditional one-on-one physical exam.

2011 | By: Verghese, A.

The Problem of Loneliness at Work

When Eric Dishman was in college, doctors told him he had 2 to 3 years to live. That was a long time ago. Now, Dishman puts his experience and his expertise as a medical tech specialist together to suggest a bold idea for reinventing health care — by putting the patient at the center of a treatment team.

2013 | By: Dishman, E.


Robert L. Phillips, Andrew W. Bazemore and Warren P. Newton

Published: 2019

Primary Care Spending in the United States, 2002-2016

Sara Martin, MD, MSc, Robert L. Phillips Jr., MD, MSPH, Stephen Petterson, PhD, Zachary Levin, MS, Andrew W. Bazemore, MD, MPH

Published: 2020

Taking Action Against Clinician Burnout: A Systems Approach to Professional Well-Being

National Academies of Sciences, Engineering, and Medicine

Published: 2019

Transforming the Heart of Practice: An Organizational and Personal Approach to Physician Wellbeing

McCallister, D.E., Hamilton, T. (Eds.)

Published: 2019

Understanding Medical Professionalism

Levinson, W., Ginsburg, S., Hafferty, F., Lucey, C.

Published: 2014

The Hidden Curriculum in Health Professional Education

Hafferty, F.W., O’Donnell, J.F. (Eds.)

Published: 2014