Using Coworker Observations to Promote Accountability for Disrespectful and Unsafe Behaviors by Physicians and Advanced Practice Professionals

Webb, L.E., Dmochowski, R.R., Moore, I.N., et al.
Submitted: April, 2016

Tests the feasibility of CORS, the systematic monitoring of documented coworker observations about unprofessional conduct and sharing that information with the involved professionals. Feasibility requires organization wide implementation; coworkers willing and able to share respectful, nonjudgmental, timely feedback designed initially to encourage self-reflection; and leadership committed to be more directive if needed. Follow-up surveillance indicates that the majority of professionals “self-regulate” after receiving CORS data.

Resource Type:
  • Peer Reviewed Research
Study Design:
  • Survey/Study
  • Patient Safety & Medical Errors