Providing feedback following Leadership WalkRounds is associated with better patient safety culture, higher employee engagement and lower burnout
Cross-sectional survey evaluated associations between receiving feedback about actions taken as a result of WR and healthcare worker assessments of patient safety culture, employee engagement, burnout and work-life balance, across 829 work settings. When WRs are conducted, acted on, and the results are fed back to those involved, the work setting is a better place to deliver and receive care as assessed across a broad range of metrics, including teamwork, safety, leadership, growth opportunities, participation in decision-making and the emotional exhaustion component of burnout.
Peer Reviewed Research
Patient Safety & Medical Errors
Burnout, Well-being, & Professionalism