Professional Dissonance and Burnout in Primary Care: A Qualitative Study

Sumit D Agarwal, Erika Pabo, Ronen Rozenblum, Karen M Sherritt
Submitted: March, 2020

Burnout negatively affects physician health, productivity, and patient care. Its prevalence is high among physicians, especially those in primary care, yet few qualitative studies of burnout have been performed that engage frontline primary care practitioners (PCPs) for their perspectivesIn sharing their perspectives on factors contributing to burnout, frontline PCPs interviewed during this study described dissonance between their professional values and the realities of primary care practice, an authority-responsibility mismatch, and a sense of undervaluation.

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