Is burnout associated with referral rates among primary care physicians in community clinics?
In this preliminary investigation, we found that referral rates for diagnostic tests and specialist clinics increased independently for board-certified specialists (compared with GPs), for those with higher burnout levels and when objective workload increases. These findings support the conceptualization of referrals rates as objectively measured negative outcomes of burnout. Further replications with other objective outcomes, additional HMOs and bigger samples are warranted.
Peer Reviewed Research
Practice Transformation & Payment Models
Burnout, Well-being, & Professionalism
Patient Safety & Medical Errors