Can Organizational Leaders Sustain Compassionate, Patient-Centered Care and Mitigate Burnout?

Lown, B.A., Shin, A., Jones, R.N.
Submitted: November, 2019

Telephone survey of US physicians and nurses in 2010 and 2017 (n=~500) and compare scores on compassionate care scale (Schwartz 12 items) and validated burnout items. Compassion-related behaviors of nurses and physicians were correlated significantly and inversely with their responses to the questions related to emotional exhaustion and depersonalization and wi