Accounting for Professionalism: an Innovative Point System to Assess Resident Professionalism

Gary L. Malakoff, Catherine L. Payne, Lisa J. Staton, Victor O. Kolade, Mukta Panda
Submitted: April, 2014

We established a point system to document unprofessional behaviors demonstrated by internal medicine and transitional year residents along with opportunities to redeem such negative points by deliberate positive professional acts. The intent of the policy is to assist residents in becoming aware of what constitutes unprofessional behavior and to provide opportunities for remediation by accruing positive points. A committee of core faculty and department leadership including the program director and clinic nurse manager determines professionalism points assigned. Negative points might be awarded for tardiness to mandatory or volunteered for events without a valid excuse, late evaluations o